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About Muamalat
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2026-03-16

Telkomsel Data Package Promotion – Eid al-Fitr 1447 H Special Program | March 2026

 

Merchant

:

TELKOMSEL

Promo Name

:

Telkomsel Data Package Promotion – Eid al-Fitr 1447 H Special Program

Program Period

:

18 Maret 2026 – 10 April 2026

Description

:

 Every purchase of a Telkomsel Complete Value Package with a minimum denomination of IDR 150,000 through Bank Muamalat channels will receive an additional IDR 25,000 in regular credit

Place of Purchase

:

All delivery channels Bank Muamalat

Terms and Conditions

:
  • The promotion is valid only for purchases of the Telkomsel Complete Value Data Package/OMNI through all Bank Muamalat delivery channels.
  • The promotion is available to all Bank Muamalat customers who are also Telkomsel subscribers.
  •  
    Each purchase of a Telkomsel data package with a minimum denomination of IDR 150,000 will receive an additional IDR 25,000 in regular credit.

Information/Assistance

:
SalaMuamalat 1500016

 

FAQ Program

1

Q

:

What is the Telkomsel Data Package Program?

 

A

:
  • The Telkomsel #HematLengkap Package is a Telkomsel product that provides various customer needs, including data packages, digital lifestyle packages, promotional packages, Combo SAKTI, and Internet Sakti with a 30-day validity period, tailored to Telkomsel prepaid customers based on their usage profile and service history.
  • As part of this promotion, customers who purchase a Telkomsel Complete Value Data Package will receive an additional IDR 25,000 in regular credit.

2

Q

:

What promotion is offered in this program?

 

A

:
  • Customers can purchase the Telkomsel Complete Value Package/OMNI through all Bank Muamalat delivery channels.
  • Every purchase of a Telkomsel Complete Value Package/OMNI with a minimum denomination of IDR 150,000 will receive an additional IDR 25,000 in regular credit.

3

Q

:

Who can participate in this program?

 

A

:

All Bank Muamalat customers who are also Telkomsel subscribers.

4

Q

:

When is the program period?

 

A

:
  • The Telkomsel Complete Value Package/OMNI can be purchased through all Bank Muamalat delivery channels at any time during the program period.
  • Program Period: 18 March 2026 – 10 April 2026.

5

Q

:

Are there any purchase limitations in this program?

 

A

:

 There are no purchase limitations in this program

6

Q

:

Through which delivery channels can customers participate in the program?

 

A

:

 Customers can enjoy this promotion through all Bank Muamalat delivery channels

7

Q

:

 What steps should be taken if a customer has a complaint?
 

A

:
A. If the customer complains through the Bank's Call Center.
  • The Bank's Customer Service will directly coordinate with the Telkomsel team.
  • Telkomsel will review the complaint within a maximum of 1x24 hours.
  • If the transaction fails, Telkomsel will inform the Bank's Customer Service.

 B. If the customer complains to Telkomsel’s Call Center (188)

  • Telkomsel's Call Center will coordinate with the Digital Channel Team.
  • The Digital Channel Team will immediately coordinate with the Aggregator/Switching Team.
  • The Aggregator or Switching Team will verify whether the transaction was successful or failed.
  • If the transaction fails, the Aggregator will notify Telkomsel.
 

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