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About Muamalat
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2026-02-12

Telkomsel Complete Value Package Promotion Get IDR 25,000 Bonus Credit | February 2026

 

Merchant

:

TELKOMSEL

Promo Name

:

Telkomsel Complete Value Package Promotion Get IDR 25,000 Bonus Credit

Program Period

:

February 16 - 22, 2025

Description

:

 Every purchase of a Telkomsel Complete Value Package with a minimum denomination of IDR 150,000 through Bank Muamalat channels will receive an additional IDR 25,000 in regular credit

Place of Purchase

:

E-Channel Bank Muamalat (MDIN, ATM)

Terms and Conditions

:
  • The promotion is valid for all Bank Muamalat customers
  • Each purchase of a Telkomsel Complete Value Package with a minimum denomination of IDR 150,000 will receive an additional IDR 25,000 in regular credit.

Information/Assistance

:
SalaMuamalat 1500016

 

FAQ Program

1

Q

:

What is the Telkomsel Complete Value Package Promotion Get IDR 25,000 Bonus Credit?

 

A

:

This is a promotional program for Bank Muamalat customers, where every purchase of a Telkomsel Complete Value Package with a minimum denomination of IDR 150,000 will receive an additional IDR 25,000 in regular credit.

2

Q

:

Who can participate in this program?

 

A

:

 All Bank Muamalat Customers who are also Telkomsel subscribers

3

Q

:

When is the program period?

 

A

:

Monday to Sunday, February 16 – 22, 2026.

4

Q

:

Are there any purchase limitations in this program?

 

A

:

There are no purchase limitations in this program

5

Q

:

Through which delivery channels can customers participate in the program?

 

A

:

 Customers can enjoy this promotion through all Bank Muamalat delivery channels

6

Q

:

What steps should be taken if a customer has a complaint?

 

A

:
1. If the customer complains through the Bank's Call Center.
  • The Bank's Customer Service will directly coordinate with the Telkomsel team.
  • Telkomsel will review the complaint within a maximum of 1x24 hours.
  • If the transaction fails, Telkomsel will inform the Bank's Customer Service.

 2. If the customer complains to Telkomsel’s Call Center (188)

  • Telkomsel's Call Center will coordinate with the Digital Channel Team.
  • The Digital Channel Team will immediately coordinate with the Aggregator/Switching Team.
  • The Aggregator or Switching Team will verify whether the transaction was successful or failed.
  • If the transaction fails, the Aggregator will notify Telkomsel.
 

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