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About Muamalat
News
2026-07-01

Telkomsel #HematLengkap Package Promotion – School Holiday July 2026

 

Merchant

:

TELKOMSEL

Promo Name

:

Telkomsel Data Package Special Promotion in Celebration of Bank Muamalat’s 34th Milad

Program Period

:

1 Juli 2026 – 15 Juli 2026

Description

:

 For every purchase of the Telkomsel #HematLengkap Package – Netflix Mobile Denomination IDR 62,000 and Disney+ Hotstar Denomination IDR 65,000 through all Bank Muamalat delivery channels, customers will receive an additional IDR 5,000 in regular credit.

Place of Purchase

:

All delivery channels Bank Muamalat

Terms and Conditions

:
  1. The promotion is valid only for purchases of the Telkomsel #HematLengkap Package – Netflix Mobile Denomination IDR 62,000 and Disney+ Hotstar Denomination IDR 65,000 through all Bank Muamalat delivery channels.
  2. The promotion is available to all Bank Muamalat customers who are also Telkomsel subscribers.
  3. Each eligible purchase will receive an additional IDR 5,000 in regular credit.
  4. The bonus credit will be credited to eligible customers in real time.

Information/Assistance

:
SalaMuamalat 1500016

 

FAQ Program

1

Q

:

What is the Telkomsel #HematLengkap Package Promotion – School Holiday?

 

A

:
  • The Telkomsel #HematLengkap Package is a Telkomsel product that provides various customer needs, including data packages, digital lifestyle packages, promotional packages, Combo SAKTI, and Internet Sakti with a 30-day validity period.
  • Customers purchasing the Telkomsel #HematLengkap Package – Netflix Mobile Denomination IDR 62,000 and Disney+ Hotstar Denomination IDR 65,000 will receive an additional IDR 5,000 in regular credit during the School Holiday promotion period.

2

Q

:

What promotion is offered in this program?

 

A

:
  • Purchase of the Telkomsel #HematLengkap Package – Netflix Mobile Denomination IDR 62,000 and Disney+ Hotstar Denomination IDR 65,000 through Bank Muamalat channels.
  • Each eligible purchase will receive an additional IDR 5,000 in regular credit.
  • The bonus credit will be credited in real time.

3

Q

:

Who can participate in this program?

 

A

:

All Bank Muamalat customers who are also Telkomsel subscribers.

4

Q

:

When is the program period?

 

A

:
  • Available every day from 00.00 – 23.59 WIB during the program period.
  • Program Period: 1 July 2026 – 15 July 2026.

5

Q

:

Are there any purchase limitations in this program?

 

A

:

 There are no purchase limitations in this program

6

Q

:

Through which delivery channels can customers participate in the program?

 

A

:

 Customers can enjoy this promotion through all Bank Muamalat delivery channels

7

Q

:

 What steps should be taken if a customer has a complaint?
 

A

:
1. If the customer complains through the Bank's Call Center.
The Bank's Customer Service will directly coordinate with the Telkomsel team.
Telkomsel will review the complaint within a maximum of 1x24 hours.
If the transaction fails, Telkomsel will inform the Bank's Customer Service.

 2. If the customer complains to Telkomsel’s Call Center (188)

Telkomsel's Call Center will coordinate with the Digital Channel Team.
The Digital Channel Team will immediately coordinate with the Aggregator/Switching Team.
The Aggregator or Switching Team will verify whether the transaction was successful or failed.
If the transaction fails, the Aggregator will notify Telkomsel.
 

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