About Muamalat
About Muamalat
News
2026-08-12

Telkomsel #HematLengkap Data & Digital Package Promotion 81st Anniversary of the Independence of the Republic of Indonesia

 

Merchant

:

TELKOMSEL

Promo Name

:

Telkomsel/OMNI #HematLengkap Data & Digital Package Promotion in Celebration of the 81st Anniversary of the Independence of the Republic of Indonesia

Program Period

:

1August 17–31, 2026

Description

:

Customers who purchase a Telkomsel/OMNI #HematLengkap Data & Digital Package with a denomination of IDR 200,000 or above will receive an additional IDR 17,000 in regular airtime credit

Place of Purchase

:

All delivery channels Bank Muamalat

Terms and Conditions

:

  1. The promotion is valid for all Bank Muamalat customers
  2. Customers who purchase a Telkomsel/OMNI #HematLengkap Data & Digital Package with a denomination of IDR 200,000 or above will receive an additional IDR 17,000 in regular airtime credit

Information/Assistance

:

SalaMuamalat 1500016

 

FAQ Program

1

Q

:

What is the Telkomsel/OMNI #HematLengkap Data & Digital Package Promotion in Celebration of the 81st Anniversary of the Independence of the Republic of Indonesia?

 

A

:

This promotional program celebrates the 81st Anniversary of the Independence of the Republic of Indonesia. Customers who purchase a Telkomsel/OMNI #HematLengkap Data & Digital Package with a denomination of IDR 200,000 or above will receive an additional IDR 17,000 in regular airtime credit

2

Q

:

Who can participate in this program?

 

A

:

All Bank Muamalat Customers who are also Telkomsel subscribers

3

Q

:

When is the program period?

 

A

:

August 17–31, 2026

4

Q

:

Are there any purchase limitations in this program?

 

A

:

There are no purchase limitations in this program

5

Q

:

Through which delivery channels can customers participate in the program?

 

A

:

Customers can enjoy this promotion through all Bank Muamalat delivery channels

6

Q

:

What steps should be taken if a customer has a complaint?
 

A

:

1. If the customer complains through the Bank's Call Center.
  • The Bank's Customer Service will directly coordinate with the Telkomsel team.
  • Telkomsel will review the complaint within a maximum of 1x24 hours.
  • If the transaction fails, Telkomsel will inform the Bank's Customer Service.

 

2. If the customer complains to Telkomsel’s Call Center (188)

  • Telkomsel's Call Center will coordinate with the Digital Channel Team.
  • The Digital Channel Team will immediately coordinate with the Aggregator/Switching Team.
  • The Aggregator or Switching Team will verify whether the transaction was successful or failed.
  • If the transaction fails, the Aggregator will notify Telkomsel.
 

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