About Muamalat
About Muamalat
News
2026-10-09

Telkomsel Data Package Promotion – October 2026 Special Program

 

Merchant

:

TELKOMSEL

Promo Name

:

Telkomsel Data Package Promotion – October 2026 Special Program

Program Period

:

Available every day at any time (Always On) during the program period
Program Period: 10 – 25 October 2026

Description

:

For every purchase of a Telkomsel Data Package through Webview OMNI with a minimum denomination of IDR 100,000, customers will receive an Extra Regular Credit of IDR 10,000

Place of Purchase

:

All delivery channels Bank Muamalat

Terms and Conditions

:

  1. The promotion is valid only for purchases of the Telkomsel Data Package with a minimum denomination of IDR 100,000 through all Bank Muamakat delivery channels via Webview OMNI.
  2. The promotion is available to all Bank Muamalat customers who are also Telkomsel subscribers.
  3. Each purchase of a Telkomsel data package through webview OMNI with a minimum denomination of IDR 100,000 will receive an additional IDR 10,000 in regular credit.

Information/Assistance

:

SalaMuamalat 1500016

 

FAQ Program

1

Q

:

What is the Telkomsel Data Package Program?

 

A

:

  • The Telkomsel Data Package is a new Telkomsel product that provides various customer needs, including data packages, digital lifestyle packages, promotional packages, Combo SAKTI, and Internet Sakti with a 30-day validity period, tailored to Telkomsel prepaid customers based on their usage profile and service history.
  • As part of this promotion, exclusive purchases of Telkomsel Data Packages through webview OMNI will receive an additional IDR 10,000 in regular credit.

 

 

 

 

2

Q

:

What promotion is offered in this program?

 

A

:

  • Telkomsel Data Package available across all Bank Muamalat delivery channels via webview OMNI.
  • Every purchase of a Data Package through webview OMNI starting from a denomination of IDR 100,000 will receive an additional IDR 10,000 in regular credit.

 

 

 

 

3

Q

:

Who can participate in this program?

 

A

:

All Bank Muamalat customers who are also Telkomsel subscribers.

 

 

 

 

4

Q

:

When is the program period?

 

A

:

  • The Telkomsel Data Package OMNI can be purchased through all Bank Muamalat delivery channels at any time during the program period.
  • Program Period: 10 - 25 October 2026.

 

 

 

 

5

Q

:

Are there any purchase limitations in this program?

 

A

:

There are no purchase limitations in this program

 

 

 

 

6

Q

:

Through which delivery channels can customers participate in the program?

 

A

:

Customers can enjoy this promotion through all Bank Muamalat delivery channels

 

 

 

 

7

Q

:

What steps should be taken if a customer has a complaint?

 

A

:

A. If the customer complains through the Bank's Call Center.

  • The Bank's Customer Service will directly coordinate with the Telkomsel team.
  • Telkomsel will review the complaint within a maximum of 1x24 hours.
  • If the transaction fails, Telkomsel will inform the Bank's Customer Service.

 

B. If the customer complains to Telkomsel’s Call Center (188)

  • Telkomsel's Call Center will coordinate with the Digital Channel Team.
  • The Digital Channel Team will immediately coordinate with the Aggregator/Switching Team.
  • The Aggregator or Switching Team will verify whether the transaction was successful or failed.
  • If the transaction fails, the Aggregator will notify Telkomsel.
 

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