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2025-06-18

Program Promo Hemat Lengkap Telkomsel School Holidays

 

Merchant

:

TELKOMSEL

Promo Name

:

Program Promo Hemat Lengkap Telkomsel School Holidays

Period

:

The program runs daily from 00:00 AM to 23:59 WIB

June 18 – July 17, 2025

Description

:

 Purchase the Telkomsel Hemat Lengkap School Holidays Package through omnichannel on Bank Channels for denominations starting from IDR 150,000 and get an additional IDR 15,000 in regular credit

Place of Purchase

:

Available through all delivery channels of participating banks

Terms and Conditions

:
  • The promo is only available for purchases of the Telkomsel Hemat Lengkap School Holidays Package through omnichannel on all Delivery Channels of participating Banks.
  • The promo is valid for all bank customers who are also Telkomsel subscribers.
  • Every purchase of the Telkomsel Hemat Lengkap School Holidays Package with a denomination of IDR 150,000 will receive an additional IDR 15,000 in regular credit during the program period.

Information

:

 SalaMuamalat 1500016
 

FAQ Program

1

Q

:

What is meant by the Telkomsel Hemat Lengkap School Holidays Package?

 

A

:
  • The Telkomsel Hemat Lengkap School Holidays Package is a new Telkomsel product that meets customer needs, including data packages, digital lifestyle packages, promo packages, Combo SAKTI, and Internet SAKTI with a 30-day validity period. It is tailored to the needs of Telkomsel Prepaid customers based on their usage history and Telkomsel product preferences.
  • An exclusive promo for purchasing the Telkomsel Hemat Lengkap School Holidays Package will include an additional IDR 15,000 in regular credit.

 

 

 

 

2

Q

:

What is the promo offered in this program?

 

A

:
  • The Telkomsel Hemat Lengkap School Holidays Package is available through all delivery channels of participating banks.
  • Each purchase of the Telkomsel Hemat Lengkap School Holidays Package will receive an additional IDR15,000 in regular credit.

 

 

 

 

3

Q

:

Who can participate in this program?

 

A

:

All Bank Muamalat Customers who are also Telkomsel subscribers.

 

 

 

 

4

Q

:

When is the program period?

 

A

:
  • The Telkomsel Hemat Lengkap School Holidays Package can be purchased through all Bank Delivery Channels every day during the program period.
  • Period : June 18 – July 17, 2025.
  • Time    : 00:00 – 23:59 WIB.

 

 

 

 

5

Q

:

Are there any purchase limitations in this program?

 

A

:

No, there is no purchase limit during the program period.

 

 

 

 

6

Q

:

Through which delivery channels can customers participate in the program?

 

A

:

Customers can access this promo through all participating bank delivery channels.

 

 

 

 

7

Q

:

What steps should be taken if a customer has a complaint?

 

A

:
A. If the customer complains through the Bank's Call Center.
  • The Bank's Customer Service will directly coordinate with the Telkomsel team.
  • Telkomsel will review the complaint within a maximum of 1x24 hours.
  • If the transaction fails, Telkomsel will inform the Bank's Customer Service.

 

B. If the customer complains to Telkomsel’s Call Center (188)

  • Telkomsel's Call Center will coordinate with the Digital Channel Team.
  • The Digital Channel Team will immediately coordinate with the Aggregator/Switching Team.
  • The Aggregator or Switching Team will verify whether the transaction was successful or failed
  • If the transaction fails, the Aggregator will notify Telkomsel

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