MADINA Activation Program (MAP) 2025

PROGRAM DETAIL MADINA ACTIVATION PROGRAM (MAP) 2025

1	Description	A free transaction charges program for BI Fast, SKN and Remittance Provision fee/charges via Muamalat Digital Integrated Access (MADINA) for new customers and existing non-transaction customers valid for 4 months.
2	Programme Period	1 April 2025 – 31 December 2025 (9 Months)
3	Program Terms	This program is applicable for Current Account Saving Account (CASA) customers and MADINA users. New MADINA customers will automatically free MADINA transaction charges for 4 months starting in the month of the customer registering MADINA. For existing non-transaction MADINA customers, customers may contact Relationship Manager (RM)/Marketing for more registration information program. The program is a refund system in the early next month according to the customer's transaction amount and maximum limit.

FAQ PROGRAM

1	Q	What is MADINA Activation Program (MAP) 2025 ?
	A	A free transaction charges program for BI Fast, SKN and Remittance Provision fee/charges via MADINA for new customers and existing non-transaction customers valid for 4 months.
2	Q	When is the MAP 2025 program applicable?
	A	1 April 2025 – 31 December 2025 (9 Months)
3	Q	How about if the company wants for free on one type of transaction (only) with specific required requested?
	A	The program requirements are fix. The requirement is unlimited transaction fee for BI Fast, SKN and Remittance Provision via MADINA transaction fees for 4 months.
4	Q	The company have not using yet MADINA (CMS) in Bank Muamalat, can we join the program?
	A	Of course, your company only needs to register on the MADINA service (CMS) of Bank Muamalat and directly get the unlimited free MADINA transaction fees for 4 months starting from the month customer registering for MADINA.
5	Q	Previously, my company has had MADINA service (CMS) at Bank Muamalat and has never been active in transactions, can I participate in this program?
	A	Of course, this program is also intended for non-transaction customers, your company only needs to register for the program by contacting your Marketing/Relationship Manager to be assisted in the registration process.