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About Muamalat
News
2025-04-30

Promo Paket #HematLengkap Milad Bank Muamalat Ke 33

 

Merchant

:

TELKOMSEL

Promo Name

:

Bank Muamalat's Anniversary Program

Period

:

The program runs daily from 00:00 AM to 11:59 PM Western Indonesia Time (WIB)

May 1 - 7, 2025

Description

:

 Purchase the #HematLengkap Package through Bank Channels and Receive an Extra IDR 30,000 Credit

Place of Purchase

:

All E-Channel Bank Muamalat

Terms and Conditions

:
  • The promotion is only available for purchases of the #HematLengkap Telkomsel Package through all participating Bank delivery channels in the program.
  • The promotion applies to all bank customers who are also Telkomsel subscribers.
  • Each purchase of the Hemat Lengkap Package starting from a denomination greater than IDR 100K will receive an additional regular pulse of IDR 30,000 every day.

Information

:

 SalaMuamalat 1500016
 

FAQ Program

1

Q

:

What is the Telkomsel #HematLengkap Program?

 

A

:
  • The #HematLengkap Telkomsel package is a new product from Telkomsel that meets customers' needs. It includes data packages, digital lifestyle packages, promotional packages, Combo SAKTI, and Internet Sakti with a 30-day validity period. These packages are tailored to the needs of Telkomsel Prepaid customers based on their usage history and Telkomsel product usage.
  • An exclusive promotion for the purchase of Telkomsel Data Packages includes an additional phone credit of IDR 30,000.

 

 

 

 

2

Q

:

What is the promo offered in this program?

 

A

:
  • The #HematLengkap package is available through all delivery channels of participating banks in the program.
  • Every purchase of a #HematLengkap package starting from the 100K denomination will receive an additional regular phone credit of IDR 30,000.

 

 

 

 

3

Q

:

Who can participate in this program?

 

A

:

All Bank Muamalat Customers who are also Telkomsel subscribers.

 

 

 

 

4

Q

:

When is the program period?

 

A

:
  • The #HematLengkap package can be purchased through all Delivery Channels of participating banks every day during the program period.
  • Period  : May 1 – 7, 2025.
  • Time      : From 00:00 AM to 11:59 PM WIB.

 

 

 

 

5

Q

:

Are there any purchase limitations in this program?

 

A

:

There are no purchase limitations in this program.

 

 

 

 

6

Q

:

Through which delivery channels can customers participate in the program?

 

A

:

Customers can access this promo through all participating bank delivery channels.

 

 

 

 

7

Q

:

What steps should be taken if a customer has a complaint?

 

A

:
If the customer complains through the Bank's Call Center.
  • The Bank's Customer Service will directly coordinate with the Telkomsel team.
  • Telkomsel will review the complaint within a maximum of 1x24 hours.
  • If the transaction fails, Telkomsel will inform the Bank's Customer Service.

 

If the customer complains to Telkomsel’s Call Center (188)

  • Telkomsel's Call Center will coordinate with the Digital Channel Team.
  • The Digital Channel Team will immediately coordinate with the Aggregator/Switching Team.
  • The Aggregator or Switching Team will verify whether the transaction was successful or failed.
  • If the transaction fails, the Aggregator will notify Telkomsel.

Baca Juga :

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PT Bank Muamalat Indonesia Tbk. berizin dan diawasi oleh Otoritas Jasa Keuangan (OJK), Bank Indonesia (BI),
serta merupakan peserta penjaminan Lembaga Penjamin Simpanan (LPS).
Maksimum nilai simpanan yang dijamin LPS per nasabah per bank adalah Rp 2 miliar.
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