Consumer & Retail Banking
Consumer & Retail Banking

Your Mobile Banking is blocked? Let's look at the reset steps.


Assalaamu'alaikum Bmers!


Do you already have a savings account at Bank Muamalat Indonesia? If so, don't forget to register your Muamalat Mobile Banking application. This application can be downloaded via your smartphone ...


Well, for those who have registered and used the Muamalat Mobile Banking application but the account is blocked, this may be due to network interference, incorrectly entering the user name or password, or incorrectly inputting the TIN code 3 times in a row. Therefore, you must reset or re-register the application.


Reset the Muamalat Mobile Banking application can be done in 2 ways, namely through the ATM and through the Mobile Banking application that you have downloaded. This time we will provide the procedure to reset the mobile banking account through the application, for that you can follow the steps below: 

  • Open the Muamalat Mobile Banking application
  • Select the registration menu on the first page and select the "continue" menu then select the "mobile banking registration" menu again.
  • After that, enter your account number, ATM card number, and ATM PIN and select the "Continue" menu again.
  • After that the main screen will take you to the start menu and you can log in directly via the "mobile banking" menu
  • To reset the TIN (Transaction Identification Number) the same as the steps above, but on the second point you must select the "TIN Registration" menu

The steps are quite easy right? If in the process you are still experiencing difficulties, then you can contact greetings on numbers 15000-16 for technical assistance. For smartphone specifications required, features, terms and conditions, as well as other information regarding the Muamalat Mobile application can be found here


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