e-Banking

Internet Banking Muamalat

A. Internet Banking Muamalat Features and Service

Internet Banking (IB) Muamalat is 24/7 electronic banking service through internet access which is easy to use and secure. It enables customer to take control on every transaction for all of their Bank Muamalat account.

 

B. Internet Banking Muamalat Benefits

  • Various financial transaction can be done anytime and anywhere.
  • Internet Banking Muamalat equipped with mPasscode (One Time Password-OTP), an SMS contains transaction verification code to your registered phone number at Bank Muamalat.

C. Internet Banking Muamalat Conditions

  • Individual customer
  • Own Bank Muamalat saving account and Shar-E Debit Card.
  • Own an active e-mail address
  • Completed Internet Banking Muamalat at ATM Muamalat and pinpad Muamalat
  • Connected to internet to access Internet Banking Muamalat https://ib.muamalatbank.com.

D. Internet Banking Muamalat Registration And Activation

1. Registration at ATM Muamalat

Notes:

  • After registration process at ATM Muamalat completed, customer will be able to perform non-financial transaction
  • To enable financial transaction, customer must visit nearest Bank Muamalat branch to activate their account.

 

2. Internet Banking Muamalat Activation

 

E. Features, Limit and Transactions Admin Fee

1. General banking Transaction

No.

Transaction type

Transaction limit/day

Fee per transaction

1

Account Information

a. Balance Inquiry

---

Free

b. Account statement

---

Free

c. Exchange rate

---

Free

2

Money transfer

a.  Transfer to Bank Muamalat

Rp50 million

Free

b.  Transfer to other bank

Rp25 million

Rp6.500

c.  Transfer to other bank (SKN)

Rp100 million

Rp5.000

d.  Transfer to other bank (RTGS)

Rp200 million

Rp20.000

3

Top Up

a.   Telkomsel

Rp2  million

Rp1.500

b.   XL/Axis

Rp2  million

Rp1.500

c.   Indosat,  Smartfren, Three

Rp2  million

Free

d.   Internet data package (Telkomsel, XL, Indosat Ooredoo)

---

Free

     

e.    PLN Token (Prepaid)

---

Rp3.500

4

Payment 

a.  PLN (electricity-postpaid & prepaid)

 ---

Rp3.500

b.  Postpaid phone service (phone bill)

 ---

 ---

-  Telkomsel

 ---

Free

-  XL/Axis

 ---

Free

-  Indosat Ooredoo

 ---

Free

-  Smartfren

 ---

Free

-  Three

 ---

Free

     
     

c.  Pay TV

 

-  MNC Vision (Indovision/OkeVision/TopTV)

 ---

Free

-  Nexmedia

 ---

Free

-  Telkom Vision /Transvision

 ---

Rp2.500

-  Topas TV

 ---

Rp3.500

d.  Zakat, Infaq & Shadaqah

 ---

Free

e.   Virtual Account  Mumalat

 ---

Free

Note :

  • Free registration & subscription
  • mPassCode (OTP) fee: Rp550 per SMS
  • Internet (data) expense depends on telco provider used

2. Online Debit

Online debit is a champion feature from Internet Banking Muamalat which offer an easy and simple online shopping experience. No need to memorize seller’s account number or the bill amount. This feature is available only for online merchant which has been partnered with Bank Muamalat.

With Online Debit from Internet Banking Muamalat, customer will no longer need to memorize transaction booking code. No more wasting time going to ATM for transfer payment or even sending the confirmation afterwards. Internet Banking Muamalat brings you the convenience and security during your online shopping.

 

PLN TRANSACTION FLOW IN INTERNET BANKING

PLN Prepaid

PLN Postpaid

PLN Non Taglis

-        Login di Internet Banking Masukan User

         Id dan Password

-        Pilih menu “Isi Ulang Prabayar”

-        Pada tipe tagihan pilih “Utility”

-        Pilih menu “PLN Prepaid”

-        Masuk iD pelanggan/ nomor meter

-        Pilih Lanjut

-        Pada layar konfirmasi pilih nominal

         yang akan dibeli

-        Masukan kode mPasscode

-        Pilih Lanjut

-        Struk transaksi berhasil (Nasabah dapat

          melihat struk atas transaksi yang telah

          dilakukan di Menu “My Data”

          pada layanan Internet Banking)

-        Login di Internet Banking Masukan User

         Id dan Password

-        Pilih menu “Bayar Tagihan”

-        Pada tipe tagihan pilih “Utility”

-        Pilih menu “PLN Postpaid”

-        Masuk iD Pelanggan

-        Pilih Lanjut

-        Pada layar konfirmasi masukan kode

         mPasscode

-        Pilih Lanjut

-        Struk transaksi berhasil (Nasabah dapat

          melihat struk atas transaksi yang telah

          dilakukan di Menu “My Data”

          pada layanan Internet Banking)

-       Login di Internet Banking Masukan User

        Id dan Password

-       Pilih menu “Bayar Tagihan”

-       Pada tipe tagihan pilih “Utility”

-       Pilih menu “PLN Nontaglis”

-       Masuk Nomor registrasi

-       Pilih Lanjut

-       Pada layar konfirmasi masukan kode

        mPasscode

-       Pilih Lanjut

-       Struk transaksi berhasil (Nasabah dapat

        melihat struk atas transaksi yang telah

        dilakukan di Menu “My Data”

        pada layanan Internet Banking)

 

List Merchant Debit Online – IB Muamalat

Online shopping flow with Debit Online - Internet Banking Muamalat

  1. Visit merchant’s website who is already cooperate with Bank Muamalat.
  2. Click on item you would like to purchase and put it in your shopping cart.
  3. Choose “IB Muamalat” from payment method menu, see shopping details on confirmation dialogue box (item’s name and code, item quantity, referrence number and purchase total amount).
  4. Click “process”, this will initiate the opening of Internet Banking Muamalat login page.
  5. Fill in the user ID and password to continue payment process.
  6. Re-confirm the purchase and click “Submit” to continue.
  7. For transaction verification, input mPassCode (OTP) that has been send to registered phone number. Click “confirm” and wait for confirmation screen.
  8. Receive confirmation via e-mail for succeed transaction & payment.